During our OMG Social Media Conference kickoff party we were proud to have had the opportunity of getting an introduction into Social Media Listening through a presentation led by Ada Juristovski, Program Lead of 1-1 Coaching at Hootsuite (@HootAda).
Ada showed us why social listening is essential in every marketing strategy and how Hootsuite can help you research and plan brand-consumer interactions. In many small business models, Social Media helps building relationships with customers, providing excellent customer service and sharing authentic stories that inspire the consumers. Hootsuite allows you to monitor these conversations and to convert customers repeatedly based on maintaining a healthy and close relationship with them.
Read the full article that shows a particular case study focused on small business social media strategy on the Hootsuite blog: Growing a Global Audience From the Ground Up ~ A Social Media Success Story With Bob’s Red Mill
You can get more insight into how Hootsuite can help you small business be more efficient with Social Media by attending OMG Social Media Conference on November 20 at SFU Segal, Vancouver. Get your conference tickets today!